Prohibited & Restricted Items
Please check your items before booking. Certain goods cannot be carried under any circumstances, while others are carried on a no-compensation basis.
🚫 Strictly Prohibited
Items that cannot be shipped under any circumstances. Orders containing these items will be cancelled without refund.
⚠️ No-Compensation
Items carried at your own risk. Couriers will deliver them, but loss or damage claims will not be compensated.
✈️ Restricted / Air Exempt
Items allowed for UK domestic transit, but strictly prohibited for air freight or international destinations.
| Item Description | Status | Carriage Notes / Conditions |
|---|---|---|
| Aerosols / Spray Cans / Deodorants | Prohibited | Pressurised containers strictly forbidden |
| Aftershave / Perfume / Cologne | Restricted | Contains flammable alcohol; prohibited on air services |
| Alcohol / Wine / Beer / Spirits | No-Compensation | Bottled liquids carried at sender’s risk |
| Ammunition / Explosives / Fireworks | Prohibited | Strictly illegal; reported to authorities |
| Batteries (Lithium-Ion / Standalone) | Restricted | Forbidden on air transit; strict carriage rules apply |
| Apple iMac / Mac Pro / Desktops | No-Compensation | High risk; fragile screen component exclusion |
| Apple iPad / iPhone / MacBooks | Restricted | Contains internal lithium batteries; forbidden on air transit |
| Apple Watch (Valued Over £250) | No-Compensation | Forbidden on air transit; limited compensation limit |
| Cameras / Camera Lenses (SLR) | No-Compensation | Delicate glass elements carried at owner’s risk |
| Laptops / Notebooks / Tablets | No-Compensation | No compensation for screen damage or battery issues |
| Monitors / TV Screens (LCD, LED, Plasma) | No-Compensation | Glass/display panels strictly non-compensable |
| Drones / Photocopiers / Printers | International Restricted | UK domestic carriage only; prohibited internationally |
| Antiques / Artworks (Canvas & Frame) | No-Compensation | Unique/irreplaceable items carried at owner’s risk |
| Ceramics / China / Porcelain / Terracotta | No-Compensation | Fragile goods subject to hub sorting forces |
| Glass / Mirrors / Perspex / Acrylic | No-Compensation | No transit damage coverage for glass items |
| Granite / Marble / Tiles / Clay | No-Compensation | Heavy fragile minerals carried at sender’s risk |
| Cash / Currency / Cheques / Bonds | Prohibited | Legal tender and negotiable instruments strictly forbidden |
| Credit Cards / Passports / Licences | No-Compensation | Official identity documents carried at sender’s risk |
| Jewellery / Watches (Over £250) | No-Compensation | Valuables exceeding £250 excluded from coverage |
| Precious Metals / Stones (Over £100) | No-Compensation | Bullion and gems excluded from compensation |
| Assembled / Unboxed Furniture | Prohibited | All furniture must be flat-packed and fully boxed |
| Sofas / Settees / Wardrobes / Drawers | No-Compensation | Freestanding furniture carried at owner’s risk |
| Tyres / Wheels / Outboard Motors | Prohibited | Unpackaged auto parts rejected by automated hubs |
| Cosmetics / Make-Up / Toiletries | International Restricted | Liquids/powders restricted for international dispatch |
| E-Cigarettes / Vapes / E-Liquids | Prohibited | Contains hazardous heating elements and nicotine liquids |
| Food / Perishable Goods / Flowers | Prohibited | Items subject to decay or temperature damage |
| Live Animals / Livestock / Deceased Pets | Prohibited | Biological life strictly forbidden across courier networks |
| Poorly Packaged / Un-boxed Goods | Prohibited | Items lacking corrugated box protection will be rejected |